Payment Policy – Dotytopin Paintings Studio

Effective Date: January 7, 2025

This Payment Policy outlines the terms and conditions that apply to all payments made for products and services purchased through Dotytopin Paintings Studio. By making a purchase, you agree to the following payment terms.

1. Payment Methods

Dotytopin Paintings Studio accepts various payment methods to ensure a seamless transaction experience for our customers. Accepted payment methods include:

  • Credit and Debit Cards: Visa, MasterCard, American Express, Discover, and other major credit cards.
  • PayPal: Secure payment processing through PayPal.
  • Other Secure Payment Platforms: Depending on availability at checkout, we may accept other secure payment methods such as Apple Pay or Google Pay.

2. Payment Process

When you place an order, the payment is processed through our secure payment gateway. Once your payment is successfully processed, you will receive an order confirmation via email with the details of your purchase.

For custom artwork or commissions, a non-refundable deposit may be required before work begins. The balance of the order will be due upon completion or prior to shipping, depending on the agreed-upon terms.

3. Pricing and Currency

  • Prices: All prices for artwork and services listed on the Website are in U.S. dollars (USD). Prices are subject to change without notice, and any changes will be reflected at the time of checkout.
  • Additional Fees: Applicable taxes, shipping fees, and handling charges will be calculated during checkout based on your shipping address. These charges will be added to the final total of your order.

4. Sales Tax

Sales tax will be applied to your order according to the tax laws of your shipping destination. The applicable sales tax rate will be calculated and displayed at checkout.

5. Payment Security

Dotytopin Paintings Studio uses industry-standard encryption technology to ensure that all payment transactions are secure. We prioritize the security and privacy of your payment details and do not store your full payment information after the transaction is completed.

6. Payment Confirmation

Once your payment has been processed, you will receive a payment confirmation via email, along with an order confirmation. Please keep these confirmations for your records.

7. Payment Issues and Declines

  • Payment Declines: If your payment is declined by the payment gateway or your financial institution, we will notify you, and your order will not be processed until payment is successfully received. You may need to verify your payment details or provide an alternative payment method.
  • Failed Payments: In the case of a failed payment, we may attempt to process the payment again. If we are unable to complete the payment, your order may be canceled, and you will be notified.

8. Custom Orders and Commissions

For custom artwork or commissioned projects, a non-refundable deposit is required before we begin work. The deposit amount will be determined based on the nature of the project and the agreement made between you and Dotytopin Paintings Studio. The final payment will be due upon completion, and the artwork will not be shipped until full payment has been received.

9. Refunds and Cancellations

Please refer to our Refund and Returns Policy for information on cancellations and refund procedures. Custom orders may have specific refund or cancellation terms outlined in the agreement.

10. Payment Disputes

If you have any questions or concerns regarding a payment, please contact us directly at info@dotytopin.com or call (415) 844-6273. We will work with you to resolve any issues as promptly as possible.

11. Payment for International Orders

For international customers, please note that your payment may be subject to additional charges such as customs duties, taxes, or currency exchange fees. These charges are your responsibility and will not be included in the total payment at checkout. Please consult with your local authorities for further information regarding international fees.

12. Changes to This Payment Policy

Dotytopin Paintings Studio reserves the right to update or modify this Payment Policy at any time. Any changes will be posted on this page with an updated Effective Date. It is your responsibility to review this policy periodically to stay informed of any changes.

Contact Information

If you have any questions or concerns about this Payment Policy, please contact us:

Thank you for choosing Dotytopin Paintings Studio. We appreciate your business!